Stuff Your Mom Hates – Frequently Asked Questions
🦸♂️ What is Stuff Your Mom Hates?
StuffYourMomHates.com is your new favorite comic book and collectible shop. We specialize in comics, omnibuses, graphic novels along with some PC gaming items and toys — basically, all the stuff your mom told you not to waste money on, but this stuff is important to YOU!
📦 Do you ship worldwide?
Yep! We ship almost anywhere comics can survive the trip. Shipping rates and delivery times are shown at checkout.
U.S. orders usually arrive in 3–7 business days (may vary with release dates).
International orders vary depending on location.
💰 What payment methods do you accept?
We take credit/debit cards, Shop Pay, Google Pay, Apple Pay, Bitcoin. If it spends, we probably accept it.
🕒 How long does it take to process orders?
Most orders are processed and shipped within 1–2 business days. Pre-orders and upcoming releases will ship as soon as the release date is met.
📚 Do you sell pre-orders or upcoming releases?
Absolutely. We carry upcoming comics, omnibuses, and reprints. Pre-orders are a great way to lock in your copy before it sells out. Check the PRE-ORDER page for release dates and subscription options.
🚚 How can I track my order?
Once your order ships, you’ll get an email with a tracking link. If you don’t see it, check your spam folder or contact us — we’ll make sure your books aren’t lost in the multiverse. See more about order status below.
🧾 Can I cancel or change my order?
If your order hasn’t shipped yet, contact us ASAP and we’ll do our best. Once it’s shipped, it’s out of our hands (literally).
💥 What if my book arrives damaged?
We pack everything tight and safe in cardboard, but accidents happen. Send us photos of the damage the same day of delivery and we’ll work it out.
🧠 Do you buy or trade comics?
CGC Graded items are considered, but not really — we may add that in the future.
💬 How can I contact SYMH?
Easy — hit us up through our Contact Page. We usually reply within 24 hours (unless we’re buried under new releases).
You can also reach us @ 904-541-6187 by text message (fastest).
Your Order Status Explained
👤 You Need an Account
You must create an account or log in to see your full order history, status updates, and tracking inside your customer dashboard.
Unfulfilled
Your order has been received but not yet packed or shipped. We may be gathering items, processing preorders, or preparing your order for shipment.
In Process
Your order has been viewed and is being processed. We are awaiting pre-ordered items or transfers. Prepping incoming items for shipment. Tracking will be added once all items on your order have arrived. Your complete order will ship in accordance with publisher release dates.
Tracking Added
Your shipping label is printed and waiting for USPS pickup.
Tracking may show “Label Created” until the post office scans it — updates generally appear in less than 48 hours.
Fulfilled
Your order has shipped! 🚚
Tracking will update as the carrier moves the package.
On Hold
Your order is temporarily paused. Reasons may include:
- You requested an address change
- Your order has a preorder or restock item pending arrival
- We reached out and are waiting for your response
- We need clarification before shipping
Need help? Contact us anytime — we ship fast, pack securely, and treat your books like treasure.